tag:blogger.com,1999:blog-37843643.post2731178282336488008..comments2023-10-24T08:49:33.385-04:00Comments on Subdivision Trustees - St. Louis Metro Area: Complaints Mount for IESI & County Trash Program; No Relief In SightBill Rogershttp://www.blogger.com/profile/17615251922927001013noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-37843643.post-49450637857395912182009-12-21T14:44:20.572-05:002009-12-21T14:44:20.572-05:00I along with every other resident in the North Cou...I along with every other resident in the North County area has been forced to use IESI, 1) I do pay my bill on time 2) I do sit my trash on the correct day of pick up. and I still sometime can't get the trash picked up. I like when you had the option of choice. When I was paying Waste Management they picked up the trash. I have called IESI and let them know that my trash has not been picked up and they give me the impression they do not care sometimes.Yvette S.noreply@blogger.comtag:blogger.com,1999:blog-37843643.post-73208337611117288662009-11-26T08:48:36.637-05:002009-11-26T08:48:36.637-05:00Here is a little research on Veolia.
Veolia curre...Here is a little research on Veolia.<br /><br />Veolia currently holds contracts for three of the County Waste Districts.<br /><br />http://www.citizen.org/documents/vivendi-uSFilter.pdfAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-37843643.post-5315200189020914692009-11-26T08:32:35.147-05:002009-11-26T08:32:35.147-05:00What about the service record of the othr vendors,...What about the service record of the othr vendors, both Veolia and Allied Waste.<br />The real question here should be, is the COUNTY system working as it was designed to work. The target should not be the vedor/contractor, they did not write the specs and design the program. <br /><br />The big question as I see it, is what is the county doing to gaurantee participation, gaurentee proper payment to the contractors, gaurantee that every single resident has the minimum service county wide. <br /><br />What does the County do to protect the indigent, those who are unemployed, the elderly on fixed incomes, those who refuse to pay, etc. <br /><br />The County wants 100% participation, but set this system up for failure.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-37843643.post-13798221195595016282009-11-25T22:10:10.269-05:002009-11-25T22:10:10.269-05:00I count about 14 or 15 complaints here. I think I...I count about 14 or 15 complaints here. I think IESI has 3 county waste districts, totaling over 35,000 homes. That is about .0005 % complaint factor. Also, those complaints run for over a 9 month period of time.<br />Don't you think that maybe you are being just a little picky on this company?<br />Also, how do we know if these complaints are legitimate or not? <br /><br />It seems that if there are complaints, they should be leveled against the County, and not the companies that legitimatly bid on and received the contracts. <br /><br />Residents would have had the right to change vendors, if the County didn't interfere. But the County got involved, so they should shoulder the burden.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-37843643.post-49422347212964482352009-11-25T17:10:01.676-05:002009-11-25T17:10:01.676-05:00I personally have worked for a trash company befor...I personally have worked for a trash company before. 1) there is a woindow of 24-48 hrs to call for trash being missed.. if your trash day is on monday and you decide to call thursday... really be on your shit. 2) PAY YOUR DAMN BILL. Trash is less a month than most of your bills like cable or heat or gas... what is it like 12 or 13 dollars.. and why shouldnt trash be mandatory. EVERYONE creats trash and its a law in county to have services who wants people dumping trash where they shouldnt. GROW UP PEOPLE AND PAY YOUR BILLS AND PUT IT OUT WHEN ITS SUPPOSED TO BE OUTAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-37843643.post-89152387946021170542009-11-24T21:45:38.521-05:002009-11-24T21:45:38.521-05:00If you can not receive local satisfaction for your...If you can not receive local satisfaction for your service, I suggest, contacting their Corporate Headquarters in Fort Worth, TX<br /><br />IESI Corporation<br />2301 Eagle Parkway <br />Suite 200 <br />Fort Worth, Texas <br />76177 <br />Tel: 817-632-4000 <br />Fax: 817-632-4540 <br />Email: info@iesi.com <br /><br />www.iesi.com<br /><br />I have noticed that customer service and satisfaction goes up, when you deliver your complaint to the main office.Anonymousnoreply@blogger.com